Privacy Policy

Last updated: July 17, 2026

Bloomora Tea Co. operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience collectively referred to as the “Services.” Bloomora Tea Co. is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understand the collection, use, and disclosure practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, phone number, and email address.

Financial information, including payment card information, payment method, transaction details, payment confirmation, and other payment-related details. Payment information may be processed by Shopify and other authorized payment providers.

Account information, including your username, password, preferences, settings, and account activity.

Transaction information, including products you view, place in your cart, add to a wish list, purchase, return, exchange, or cancel, as well as information about previous transactions.

Communications with us, including information you provide when contacting us with a question, order concern, support request, or other communication.

Device information, including information about your device, browser, network connection, IP address, operating system, and other online identifiers.

Usage and browsing information, including information about how and when you access, use, and navigate the Services, the pages and products you view, searches you perform, links you click, and actions you take on our website.

Advertising and marketing information, including interactions with our advertisements, whether an advertisement resulted in a visit or purchase, and information used to measure, personalize, or improve advertising.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you place an order, create an account, subscribe to communications, contact us, or otherwise provide information to us.

Automatically through the Services, including from your browser or device and through cookies, pixels, tags, and similar tracking technologies.

From Shopify and our service providers, including companies that provide website hosting, payment processing, order fulfillment, shipping, analytics, security, customer support, and marketing services.

From advertising and marketing partners, including Meta Platforms, Inc. and its related services, such as Facebook and Instagram.

From other partners or third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to provide the Services, process payments, fulfill and deliver orders, remember preferences, maintain customer accounts, provide order notifications, respond to requests, recommend products, and improve the shopping experience.

Marketing and Advertising

We may use personal information to send promotional communications and to display, measure, personalize, and improve advertisements on our website and on third-party platforms, including Facebook and Instagram.

This may include using information about products you viewed, added to your cart, began checking out, or purchased to create more relevant advertising, measure advertising performance, and understand whether an advertisement resulted in a visit or purchase.

You may unsubscribe from promotional emails by using the unsubscribe option included in those messages.

Security and Fraud Prevention

We use personal information to authenticate accounts, protect transactions, detect or investigate fraudulent, illegal, unsafe, or malicious activity, secure the Services, and protect our customers, business, and partners.

You are responsible for protecting your account credentials and should not share your password or access information with others.

Communicating With You

We use personal information to provide customer support, respond to questions and concerns, provide order updates, and maintain our relationship with you.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws, respond to valid legal requests, participate in legal proceedings, enforce our terms and policies, and protect our rights and the rights of others.

Meta Pixel and Meta Advertising Technologies

We use advertising and analytics technologies provided by Meta Platforms, Inc., including the Meta Pixel. Depending on our selected Shopify customer data-sharing settings, we may also use Meta’s Conversions API or other Meta advertising technologies.

These technologies help us:

Understand how visitors use our website.

Measure visits, product views, searches, cart activity, checkout activity, and purchases.

Determine whether an advertisement resulted in a website visit, checkout, or purchase.

Measure and improve the performance of advertisements.

Show advertisements to people who may be interested in our products.

Create advertising audiences and provide more relevant advertising on Facebook, Instagram, and other services operated by Meta.

The information collected or shared through these technologies may include:

Pages and products you view.

Searches you perform on the website.

Products you add to your cart.

Checkout and purchase activity.

Order value and transaction information.

The date and time of website activity.

Your IP address, browser information, device information, and online identifiers.

Information about the advertisement or link that brought you to our website.

Depending on the customer data-sharing setting used through Shopify, information such as your name, email address, phone number, and general location may also be shared with Meta to help associate website activity with an account on Meta’s services.

Some information may be transmitted through your browser using the Meta Pixel. Other information may be transmitted between Shopify’s servers and Meta through the Conversions API.

Meta may process this information in accordance with its own privacy policies and terms. Meta may use information received through its technologies to provide measurement, analytics, advertising, security, and related services.

The use of Meta technologies may be subject to your cookie preferences, consent choices, browser settings, Global Privacy Control signal, and rights available under applicable privacy laws.

Cookies and Similar Technologies

We, Shopify, Meta, and other service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies to operate the Services and collect information about website activity.

These technologies may be used to:

Keep the website and checkout functioning properly.

Remember preferences and shopping-cart contents.

Analyze website traffic and customer activity.

Prevent fraud and improve security.

Measure advertising performance.

Personalize content and advertising.

Some cookies and technologies are essential for the website to function. Others may be used for analytics, personalization, or advertising where permitted by law.

You may be able to control non-essential cookies through our cookie banner or cookie-preference controls, where available. You may also adjust your browser settings to block or delete cookies. Blocking cookies may affect certain website features.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy. This may include disclosure:

To Shopify, which hosts and operates the ecommerce platform used to provide the Services.

To vendors and service providers, including providers of payment processing, website hosting, analytics, IT support, customer support, cloud storage, order fulfillment, and shipping.

To Meta Platforms, Inc., including through the Meta Pixel, Conversions API, Facebook and Instagram sales channel, or related advertising technologies, for advertising measurement, analytics, audience creation, personalization, and campaign improvement.

To other advertising and marketing partners, to display, measure, personalize, and improve advertisements and promotional campaigns.

When you direct or consent to the disclosure, such as when you use a social media integration or request that we provide information to another party.

To affiliates or related business entities, where applicable.

In connection with a business transaction, such as a merger, acquisition, restructuring, financing, bankruptcy, or sale of assets.

For legal or safety reasons, including to comply with legal obligations, respond to subpoenas or court orders, enforce our policies, investigate fraud, and protect our rights or the rights and safety of others.

Depending on where you live, certain advertising disclosures may be considered a “sale,” “sharing,” or use for “targeted advertising” under applicable privacy laws, even when money is not exchanged.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to Shopify and other third parties that may operate in countries other than the country where you live.

We may use Shopify features that combine information about interactions with our store, other merchants, and Shopify to provide enhanced services, recommendations, analytics, fraud prevention, and advertising features.

In these circumstances, Shopify may be responsible for certain processing activities and for responding to requests regarding information processed by Shopify. More information is available through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Services

The Services may contain links to websites or online services operated by third parties.

When you follow a third-party link, the privacy and security practices of that third party apply. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites or services.

Information shared through public or semi-public platforms, including social media websites, may be visible and used by other users or third parties.

The inclusion of a third-party link does not necessarily mean that we endorse the third party or its content.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

A parent or legal guardian who believes that a child has provided personal information to us may contact us to request its deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no security method is completely secure, and we cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed without authorization.

The amount of time we retain personal information depends on factors such as whether the information is needed to provide the Services, maintain an account, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, or enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights may be subject to limitations and exceptions under applicable law.

Right to Access or Know

You may have the right to request access to personal information we hold about you and information about how it is used or disclosed.

Right to Delete

You may have the right to request deletion of personal information we maintain about you.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of activities considered the sale or sharing of personal information or targeted advertising.

You may exercise this right through the “Your Privacy Choices” or data-sharing opt-out link available on our website, where provided, or by contacting us.

Where required, we also process recognized Global Privacy Control signals as requests to opt out for the browser and device sending the signal.

Cookie and Advertising Choices

Where available, you may manage analytics, personalization, and advertising cookies through our cookie-preference controls.

You may also manage certain advertising preferences through your Facebook or Instagram account settings and through settings provided by your browser or device.

Removing or rejecting cookies does not necessarily prevent all advertising. You may continue to receive advertisements that are not based on your activity on our website.

Communication Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in the email.

Even after unsubscribing from promotional communications, we may continue to send non-promotional communications relating to your account, orders, transactions, or customer support requests.

Exercising Your Rights

You may exercise applicable privacy rights through options provided on the Services or by contacting us using the information below.

We will not discriminate against you for exercising a privacy right.

We may need to verify your identity before completing a request. Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent has permission to act for you and may ask you to verify your identity.

We will respond within the time required by applicable law.

Complaints

If you have a complaint about how we process personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your local data-protection authority.

International Transfers

We, Shopify, Meta, and other service providers may transfer, store, and process personal information outside the country where you live.

Where required, personal information transferred outside the European Economic Area or United Kingdom will be protected using recognized legal transfer mechanisms, such as approved standard contractual clauses or other lawful safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal obligations.

When we update the policy, we will revise the “Last updated” date and provide additional notice when required by applicable law.

Contact

For questions about this Privacy Policy, our privacy practices, or a request to exercise your privacy rights, contact us at:

Email: bloomorateaco@pm.me