Terms of Service

Last updated: July 17, 2026

Welcome to Bloomora Tea Co. These Terms of Service govern your use of our website and your purchase of products from our store. By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms of Service.

Please read these terms carefully before using our website or placing an order.

Overview

This website is operated by Bloomora Tea Co. Throughout the website, the terms “we,” “us,” and “our” refer to Bloomora Tea Co.

Our website, products, content, features, and related services are collectively referred to as the “Services.”

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer and sell our products.

By using the Services, you agree to be bound by these Terms of Service and any additional policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

Eligibility

By using the Services, you confirm that you are at least the age of majority in your state or jurisdiction of residence or that you have permission from a parent or legal guardian to use the Services.

You may not use our products or Services for any unlawful or unauthorized purpose.

Products

Bloomora Tea Co. offers tea, drinkware, accessories, gifts, and related products for personal use.

We make reasonable efforts to display product descriptions, ingredients, photographs, colors, pricing, sizes, and availability accurately. However, colors and appearance may vary depending on product packaging, production changes, photography, lighting, and your device display.

Product packaging, ingredients, appearance, or labeling may occasionally change. Customers should review the packaging and ingredient information included with the product before consuming it.

We reserve the right to discontinue, modify, limit, or replace products at any time without prior notice.

Health and Wellness Information

Our products and website content are provided for general food, beverage, and lifestyle purposes.

Our products and statements have not been designed to diagnose, treat, cure, or prevent any disease. Wellness-related descriptions are not medical advice and should not replace advice from a qualified healthcare professional.

You should consult a healthcare professional before consuming a product if you are pregnant, nursing, taking medication, managing a health condition, sensitive to caffeine, or uncertain whether an ingredient is appropriate for you.

Individual experiences may vary, and we do not guarantee particular health, wellness, or lifestyle results.

Ingredients, Allergies, and Product Use

Please carefully review all product descriptions, ingredient lists, allergen notices, caffeine information, and packaging before purchasing or consuming a product.

Some products may contain or be processed near common allergens, including milk, soy, wheat, gluten, tree nuts, peanuts, or other ingredients that may cause sensitivities.

Bloomora Tea Co. does not provide medical or dietary advice. Customers are responsible for determining whether a product is appropriate for their dietary needs, allergies, sensitivities, health conditions, and personal circumstances.

Do not consume a product if its packaging is damaged, opened unexpectedly, appears tampered with, or contains ingredients you cannot safely consume. Contact us if you receive a product in that condition.

Orders and Account Information

When placing an order, you agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

You are responsible for reviewing your order details before submitting the order, including:

Your selected products and quantities.

Your shipping and billing addresses.

Your email address and phone number.

Any allergies, preferences, or product restrictions relevant to your purchase.

Receiving an order confirmation does not guarantee that an order has been accepted or fulfilled.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary. This may include orders that:

Contain incorrect or incomplete information.

Appear fraudulent, unauthorized, or suspicious.

Contain pricing, inventory, or product listing errors.

Exceed available inventory.

Appear to be placed by resellers or distributors without authorization.

Violate these Terms of Service or applicable law.

If we cancel an order after payment has been processed, we will issue a refund for the canceled portion using the original payment method.

Pricing and Payments

Prices are displayed in the currency shown on the website or at checkout.

Prices, promotions, discounts, and product availability may change without prior notice. The price shown at checkout at the time an order is submitted will generally apply to that order, except in cases involving an obvious pricing or technical error.

Payment must be authorized and completed before an order is processed.

Payments are handled through Shopify and authorized third-party payment providers. We do not independently store complete payment card information.

You agree to pay all charges associated with your order, including applicable shipping fees, taxes, duties, and other charges displayed at checkout.

Promotions and Discount Codes

Discounts and promotional offers are subject to their stated conditions and expiration dates.

Unless otherwise stated:

Only one discount code may be used per order.

Discounts cannot be applied to previous purchases.

Discount codes have no cash value.

Discounts may not apply to shipping charges, taxes, gift cards, or excluded products.

Free-shipping promotions may be calculated based on the order subtotal after discounts are applied.

We reserve the right to modify, suspend, reject, or end a promotion when reasonably necessary, including in cases of error, misuse, fraud, or unauthorized distribution.

Shipping and Delivery

Available shipping methods, estimated delivery times, and shipping charges are displayed at checkout.

Processing and delivery dates are estimates and are not guaranteed. Orders may be affected by carrier delays, severe weather, holidays, high order volume, incorrect addresses, service interruptions, or other events outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, failed deliveries, or additional charges caused by an incorrect or incomplete address provided by the customer.

Once an order has been transferred to the shipping carrier, delivery is managed by that carrier. However, customers may contact us if an order is delayed, damaged, or appears to be lost, and we will review the available tracking information and assist where reasonably possible.

Additional information is available in our Shipping Policy.

Returns, Refunds, and Order Problems

Because our tea products are consumable food items, all sales are final and we do not accept returns or exchanges unless required by applicable law.

If your order arrives damaged, incorrect, or missing an item, contact us within seven days of delivery at bloomorateaco@pm.me.

Please include:

Your order number.

A description of the issue.

Photographs showing the product, packaging, shipping label, and damage or error.

We will review the information and determine an appropriate resolution, which may include a replacement, store credit, or refund depending on the circumstances.

Shipping charges are non-refundable unless required by law or the problem resulted from our error.

Additional information is available in our Return and Refund Policy.

Accuracy of Website Information

We make reasonable efforts to keep our website accurate and current. However, information may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, shipping charges, delivery estimates, availability, or other details.

We reserve the right to correct errors, update information, cancel affected orders, or modify website content at any time.

When an error affects an order that has already been submitted, we may contact you with available options or cancel and refund the affected item.

Reviews and Customer Content

If you submit a product review, photograph, comment, testimonial, suggestion, or other content, you confirm that:

The content reflects your honest experience or opinion.

You have the right to submit the content.

The content does not violate another person’s rights.

The content is not unlawful, abusive, fraudulent, defamatory, misleading, or harmful.

The content does not contain malicious code, spam, or unauthorized advertising.

You grant Bloomora Tea Co. a nonexclusive, worldwide, royalty-free license to display, reproduce, edit, and use submitted content in connection with our website, products, advertising, and business operations.

We may remove or decline to publish customer content that violates these terms. We are not obligated to publish every submission.

Website Use and Prohibited Activities

You agree not to use the Services to:

Violate any law or regulation.

Infringe intellectual property or privacy rights.

Submit false, misleading, or fraudulent information.

Attempt to gain unauthorized access to the website, customer accounts, systems, or networks.

Distribute viruses, malware, harmful code, spam, or automated requests.

Copy, scrape, harvest, or collect website or customer information without authorization.

Interfere with the security, operation, availability, or performance of the Services.

Impersonate another person or misrepresent your identity.

Use our products, content, or Services for unauthorized resale or commercial purposes.

Engage in conduct that could harm Bloomora Tea Co., Shopify, our partners, or other customers.

We may restrict or terminate access to the Services when we reasonably believe these terms have been violated.

Intellectual Property

The website and its content, including Bloomora Tea Co. branding, original text, graphics, page designs, logos, and other original materials, are owned by Bloomora Tea Co. or used under permission or license.

Certain product names, photographs, trademarks, descriptions, and materials may belong to manufacturers, suppliers, licensors, or other third parties and are used with permission or as otherwise authorized.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use protected content without written authorization from the applicable owner.

Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, social media platforms, advertising services, shipping carriers, and external websites.

Third-party websites and services are governed by their own terms and privacy practices. We do not control and are not responsible for their content, availability, security, products, or services.

A link to a third-party website does not necessarily represent our endorsement of that website or business.

Privacy

Your submission and use of personal information through the Services are governed by our Privacy Policy.

Our Privacy Policy explains how Bloomora Tea Co., Shopify, Meta, and other service providers may collect, use, process, and disclose personal information, including through cookies, analytics tools, the Meta Pixel, advertising technologies, and similar services.

Please review the Privacy Policy before using the Services.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Services and products are provided on an “as available” and “as is” basis.

We do not guarantee that:

The website will always be available, uninterrupted, secure, or error-free.

Every product will meet every customer’s personal preference.

Website information will always be complete, current, or free from minor errors.

Product use will produce a particular health, wellness, or lifestyle result.

Nothing in these terms excludes warranties or rights that cannot legally be excluded under applicable consumer protection laws.

Limitation of Liability

To the fullest extent permitted by applicable law, Bloomora Tea Co. and its owners, employees, contractors, service providers, and partners will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the Services or products.

Our total liability relating to a purchase will not exceed the amount paid for the product or order giving rise to the claim, except where a different limitation is required by law.

These limitations do not apply to liability that cannot legally be limited or excluded.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Bloomora Tea Co. harmless from claims, losses, damages, liabilities, and reasonable expenses resulting from your unlawful use of the Services, your violation of these Terms of Service, or your infringement of another party’s rights.

Severability

If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

No Waiver

Our failure to enforce a provision of these Terms of Service does not waive our right to enforce that provision or another provision in the future.

Entire Agreement

These Terms of Service and the policies referenced on our website represent the entire agreement between you and Bloomora Tea Co. regarding your use of the Services.

Changes to These Terms

We may update these Terms of Service to reflect changes to our products, practices, website, technology, or legal obligations.

Updated terms will be posted on this page with a revised “Last updated” date. Your continued use of the Services after an update means you accept the revised terms, where permitted by law.

Contact Information

Questions about these Terms of Service may be sent to:

Bloomora Tea Co.

Email: bloomorateaco@pm.me